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Due to limited stock, we operate a strict no-returns and no-exchanges policy, except where a return, refund, replacement or other remedy is required by applicable law.
Please review your order carefully before completing your purchase. We do not accept returns or exchanges for reasons such as choosing the wrong size, changing your mind, or no longer wanting an item, except where statutory cancellation rights apply.
Nothing in this policy excludes or limits any consumer rights that cannot legally be excluded.
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If your order arrives faulty, damaged or incorrect, please contact us at info@taliamar.co.uk with your order number and details of the issue.
We will assess the issue and provide any remedy required under applicable consumer law. This policy does not affect your statutory rights.
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Shipping charges are displayed at checkout and cover the delivery option selected at the time of purchase.
Delivery estimates are provided as a guide and are not guaranteed unless expressly stated otherwise. Delivery may be affected by postal disruption, weather, customs inspections and other circumstances outside our control.
We cannot guarantee delivery by a specific date or control the processing times of postal services or customs authorities. However, this does not affect any legal obligations or consumer rights relating to delayed, lost or undelivered orders.
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International shipping charges displayed at checkout cover delivery only and do not include import duties, customs charges, import VAT, taxes or handling fees imposed by the destination country, unless expressly stated otherwise at checkout.
Where permitted by applicable law and the delivery arrangement used, these additional charges are the customer's responsibility and may need to be paid before delivery.
Customers are responsible for checking the import requirements and potential charges applicable to their destination before placing an order.
Customs inspections and clearance procedures may cause delays outside our control. We cannot guarantee customs clearance times or be held responsible for decisions made by customs authorities. This does not remove any rights customers may have under applicable law if an order is not delivered.
If a customer refuses delivery or fails to pay applicable import charges, the parcel may be delayed, returned or abandoned. Any resulting refund or additional costs will be handled in accordance with applicable law.
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Customers are responsible for providing a complete and accurate delivery address when placing an order.
If an order cannot be delivered because the address supplied is incorrect or incomplete, please contact us at info@taliamar.co.uk. Additional postage costs may apply where permitted by law.
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Please check your order carefully before submitting payment. Once an order has been processed or dispatched, we may be unable to amend or cancel it.
This does not affect any statutory cancellation rights or other consumer rights that apply under applicable law.
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For customer support or order enquiries, please contact:
Email: info@taliamar.co.uk